Website Terms and Conditions

Last Updated: 10-17-2024

Welcome to the website of

Bitsmith Agency, LLC

("we," "our," or "us"). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our website.

1. Acceptance of Terms

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, as well as our Privacy Policy.

2. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions periodically. Your continued use of the website after changes have been posted constitutes your acceptance of the revised terms.

3. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes, but is not limited to, harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the website.

4. Intellectual Property

All content, design elements, logos, images, graphics, and text on this website are the property of Bitsmith Agency, LLC or our content suppliers and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

5. User-Generated Content

If you submit or post any content to our website (such as comments, feedback, or other material), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display such content. You represent and warrant that any such content you submit does not violate the rights of any third party, including intellectual property, privacy, or other personal or proprietary rights.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Bitsmith Agency, LLC. We do not have control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. By using our website, you expressly relieve us from any liability arising from your use of third-party websites.

7. Limitation of Liability

Bitsmith Agency, LLC will not be liable for any damages or losses arising from the use of, or inability to use, our website, including any direct, indirect, incidental, punitive, or consequential damages, even if we have been advised of the possibility of such damages. You use the website at your own risk.

8. Disclaimers

The information provided on this website is for general informational purposes only. While we strive to keep the information up to date and correct, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

9. Indemnification

You agree to indemnify, defend, and hold harmless Bitsmith Agency, LLC and its affiliates, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, or expenses (including attorneys' fees) arising out of or related to your use of the website, violation of these terms, or infringement of any intellectual property or other rights of any person or entity.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our

[Privacy Policy]

.

11. Termination

We reserve the right to terminate or suspend your access to the website, without prior notice or liability, for any reason, including but not limited to your breach of these terms. All provisions of these terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of [Insert State], and you agree to submit to the exclusive jurisdiction of the courts located in [Insert State] for the resolution of any disputes.

13. Contact Information

If you have any questions about these terms, please contact us at:

Fulfillment Policy

Last Updated: 12-22-24

1. Scope of Services

This policy applies to all services provided by Bitsmith Agency, LLC, including but not limited to:

-Video production and editing

-Content creation for social media, websites, and advertisements

-Digital marketing campaigns and strategy development

-Brand-building and creative consultation

Specific service details will be outlined in individual project proposals or agreements.

2. Project Timelines

Initial Timeline Agreement:

Timelines for project completion will be discussed and agreed upon during the onboarding phase or outlined in the project agreement.

Revisions and Adjustments:

Delays caused by changes or additional requests outside the original scope of work may extend the timeline. These changes will be communicated and approved in writing.

3. Client Responsibilities

To ensure timely and successful delivery, clients are responsible for:

-Providing all necessary materials, assets, and approvals by agreed-upon deadlines.

-Responding to requests for feedback or additional information within the timeline specified in the project agreement.

-Clearly communicating project goals and expectations during the onboarding process.

4. Delivery of Services

Video Production and Editing:

Final deliverables will be provided in the agreed-upon format (e.g., MP4 files, social media-ready content, etc.) through secure file-sharing platforms.

Digital Marketing Campaigns:

Campaigns will be launched and monitored according to the strategy outlined during the project briefing. Regular updates will be shared with the client.

Content Creation:

Content will be delivered in editable or final formats, depending on the agreement, and tailored to the client’s chosen platforms.

5. Revisions and Feedback

Included Revisions:

The number of revisions included will be specified in the project agreement. Additional revisions beyond the agreed-upon number may incur additional fees.

Revision Timelines:

Feedback must be provided within [Insert Number] business days of receiving the deliverable to keep the project on schedule.

6. Satisfaction Guarantee

We are committed to client satisfaction and will work to address any concerns or issues regarding the deliverables. If the final product does not meet agreed-upon specifications, clients are encouraged to contact us within 10 days of delivery for resolution.

7. Refunds and Cancellations

Refunds:

Due to the custom nature of our services, refunds are not typically provided once work has commenced. Exceptions may apply in cases of non-delivery or mutual agreement to terminate the project.

Cancellations:

If a project is canceled by the client after work has begun, the client will be billed for services rendered up to the point of cancellation.

8. Ownership and Usage Rights

Final Deliverables:

Ownership rights to final deliverables will be transferred to the client upon full payment of all invoices.

Work-In-Progress:

Drafts, concepts, and other materials created during the project remain the property of Bitsmith Agency, LLC unless otherwise agreed.

Credits:

Bitsmith Agency, LLC reserves the right to showcase completed projects in our portfolio or marketing materials unless otherwise agreed upon in writing.

9. Limitations of Liability

Bitsmith Agency, LLC is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use deliverables. Our liability for any direct damages will not exceed the total amount paid for the specific service provided.

10. Contact Us

For any questions or concerns regarding this Fulfillment Policy, please contact us at:

Bitsmith Agency, LLC

1290 old peachtree rd NW apt. 4217 Duluth, GA 30097

678-833-7338

[email protected]

By using this website, you agree to these terms and conditions. If you do not agree, please discontinue your use of the site immediately.